🔒 Happyie Privacy Policy
(This policy applies to the Happyie mobile application and all associated services.)
Effective Date: [ July 01, 2025]
At Happyie, we are committed to protecting your privacy and ensuring you have a safe and secure experience. This Privacy Policy explains what personal data we collect, how we use it, and the steps we take to safeguard it when you use our services.
1. Information We Collect
We collect information necessary to provide and improve our food delivery services:
A. Information You Provide to Us Directly
* Account Data: Your full name, email address, mobile phone number, and password.
* Order and Delivery Details: Your delivery address, order history, payment method details (though full payment card details are handled securely by third-party processors), and restaurant ratings/reviews.
* Customer Support: Information you provide when contacting us for help or inquiries.
B. Information Collected Automatically
* Location Information: Precise device location (with your permission) to facilitate accurate order delivery and show nearby restaurants.
* Device Data: Information about the mobile device you use, including the operating system, device type, unique device identifiers, and IP address.
* Usage Data: Details about how you interact with our app, such as the pages you view, features you click on, and the time and duration of your orders.
2. How We Use Your Information
We use the collected information for the following primary purposes:
* Service Fulfillment: To process your orders, send them to the appropriate restaurants, and facilitate efficient delivery by providing necessary details to our Delivery Partners.
* Account Management: To create, manage, and verify your account, and to send you essential service updates and notifications (e.g., order status).
* Service Improvement: To analyze usage trends, fix errors, develop new features, and personalize your app experience (e.g., offering recommendations based on past orders).
* Communication: To send you promotional offers, news about new features, and marketing materials, but only if you have consented to receive them.
* Safety and Legal Compliance: To prevent fraud, enforce our Terms and Conditions, and meet any applicable legal obligations.
3. Sharing and Disclosure of Information
We share your personal information only when necessary to operate our business and provide services:
* Restaurants/Merchants: We share your order details and delivery location (but not financial details) so they can prepare and fulfill your meal request.
* Delivery Partners (Riders): We share your name, delivery address, and contact number with the delivery agents to complete the delivery of your order.
* Payment Processors: We use secure third-party payment gateways to process financial transactions.
* Service Providers: Third-party vendors who provide services on our behalf, such as analytics, cloud storage, and marketing support.
* Legal Requirements: If required by law, court order, or governmental request, we may disclose your information.
4. Your Rights and Choices
* Access and Update: You can access and update your account information directly within the Happyie app settings at any time.
* Location Services: You can control the use of your precise location data through your device settings. Note that disabling location services may impact the functionality of the delivery service.
* Opt-Out of Marketing: You have the right to unsubscribe from our marketing emails or push notifications at any time.
5. Data Security
We implement appropriate technical and organizational security measures (such as data encryption and access controls) to protect your personal information against unauthorized access, disclosure, or alteration. However, please remember that no method of transmission over the Internet is 100% secure.
6. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact us:
* Email: happyie2025@gmail.com
* Address: [ Andhrapradesh, India ]
